Terms of Service

Overview
Online Store Terms
General Conditions
Content Accuracy and Corrections
Products, Services, and Pricing
Accuracy of Billing and Account Information
Third-Party Links
User Comments, Feedback and Submissions
Shipping & Delivery
Prohibited Uses
Intellectual Property
Disclaimers and Indemnification
Severability
Miscellaneous
Force Majeure
Governing Law
Changes To Terms Of Service
Contact Us
Overview

This website is operated by Klara Luxury Private Limited, the parent company of the SHAYN brand. The terms “we”, “us”, and “our” refer to Klara Luxury Private Limited operating under the trade name SHAYN. By accessing our site or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available via link. These terms apply to all users, including visitors, customers, vendors, and content contributors.

Please read these Terms carefully before using the website. If you do not agree, you may not access the site or use our services. We reserve the right to update or modify these Terms at any time, and your continued use of the site indicates acceptance of those changes. 

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services. Shopify does not control our policies, operations, or communications

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have provided consent for any minor dependents to use this site under your supervision.

You agree not to use our products or services for any unlawful or unauthorized purpose, and you must not violate any applicable laws in your jurisdiction, including but not limited to intellectual property or copyright laws.

You are strictly prohibited from transmitting any viruss, worms, malware, or any other code of a destructive nature.

Any breach or violation of these terms may result in the immediate suspension or termination of your access to our services.

General Conditions

We reserve the right to refuse service to any individual or entity, for any reason, at any time, at our sole discretion.

You acknowledge and agree that your content (excluding credit card information) may be transferred unencrypted and may involve: (a) transmissions over various networks; and (b) modifications to conform and adapt to the technical requirements of connecting networks or devices.

Credit card information is always encrypted during transmission over networks and processed in accordance with applicable data security standards. You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service, use of the Service, or access to the Service, including any contact made available through the Site, without our express prior written consent.

The section headings used in this Agreement are for convenience only and shall not affect the interpretation or construction of these Terms.

Content Accuracy and Corrections

While Klara Luxury Private Limited strives to ensure the accuracy, completeness, and timeliness of all content on this website, it may occasionally contain typographical errors, inaccuracies, or omissions—particularly related to product descriptions, pricing, offers, shipping details, or availability.

All information is provided for general reference only and should not be relied upon as the sole basis for making decisions. Any reliance on such material is at your own risk.

We reserve the right to correct any errors, update content, or cancel orders at any time without prior notice, even after an order has been placed.

Unless required by law, we are not obligated to update or clarify any information on the website. The presence of a stated update or revision date should not be interpreted as confirming that all content is current. You are responsible for reviewing changes to the site.

Products, Services, and Pricing

All products and services offered on our website are subject to availability and may be offered exclusively online in limited quantities. We reserve the right to modify, suspend, or discontinue any product, service, or content at any time without prior notice. Prices are subject to change without notice, and we are not liable to you or any third party for any such changes.

While we strive to display product images, colors, and descriptions as accurately as possible, we cannot guarantee that your device’s display reflects them precisely. We may limit or restrict the sale of our products or services to any person, region, or jurisdiction on a case-by-case basis.

All purchases are subject to our Refund Policy. We do not guarantee that the quality of any products, services, or information will meet your expectations, or that any errors will be corrected.

Accuracy of Billing and Account Information

We reserve the right to refuse, limit, or cancel any order at our discretion, including those placed under the same account, credit card, billing, or shipping address. This may also apply to orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. If we make changes to or cancel an order, we may notify you via the email, billing address, or phone number provided at the time of purchase. You agree to provide accurate, current, and complete billing and account information for all purchases, and to promptly update any changes such as email, payment details, or shipping information to ensure smooth communication and order processing.

For more information, please refer to our Refund Policy

Third-Party Links

Our website and services may contain links to third-party websites or include materials, products, or services provided by third parties. These third-party sites operate independently and are not under the control or affiliation of SHAYN. We do not warrant the accuracy, completeness, or reliability of any third party content and disclaim any responsibility or liability for such materials or for any transactions conducted through third-party platforms. Users are advised to review the terms, conditions, and privacy policies of any third-party site before engaging in any interaction. Any questions, claims, or issues relating
to third-party products or services must be directed to the respective third party.

User Comments, Feedback and Submissions

By submitting any content to Shayn, whether solicited (e.g., contest entries) or unsolicited (including but not limited to ideas, suggestions, proposals, creative concepts, or other materials), via any medium—such as email, online forms, postal mail, or otherwise—you grant Shayn and its affiliates the unrestricted right to use, reproduce, modify, publish, distribute, and translate such content in any form and for any purpose, without notice, acknowledgment, or compensation to you. We are under no obligation to (i) maintain the confidentiality of any submission, (ii) provide any compensation, or (iii) respond to any submission. While Shayn reserves the right—but not the obligation—to monitor, review, or remove any content deemed unlawful, offensive, defamatory, infringing, obscene, or otherwise objectionable, you agree that your submissions shall not infringe any third-party rights, including intellectual property, privacy, or personality rights, nor contain any defamatory, unlawful, or harmful material, including malware or viruses. You agree not to impersonate others, use false contact information, or mislead us or third parties regarding the origin of any submission. You bear full responsibility for the content and accuracy of anything you submit, and Shayn disclaims all liability arising from any user-generated content.

Shipping & Delivery

All orders are dispatched to the shipping address provided by the customer. Title to and risk of loss for the products shall pass to the customer upon our delivery of the goods to the carrier/courier for shipment. 
Estimated delivery timelines are provided for reference purposes only and are not guaranteed. We shall not be held liable for any delay in delivery resulting from unforeseen circumstances, logistical challenges, or events beyond our reasonable control.

Prohibited Uses

You agree not to use the Site or its content for any unlawful or unauthorized purpose, including but not limited to:

(a) violating any applicable laws or regulations;

(b) infringing upon intellectual property rights;

(c) engaging in discriminatory, abusive, defamatory, or harmful conduct;

(d) submitting false or misleading information;

(e) transmitting malware or other harmful code;

(f) collecting or tracking personal data without consent;

(g) spamming, phishing, or other deceptive practices;

(h) using the Site for obscene or immoral purposes; or

(i) attempting to interfere with the security or proper functioning of the Site or related services.

We reserve the right to suspend or terminate access to the Site or Services for any violation of these prohibited uses.

Intellectual Property

All content on this website—including images, product designs, text, trademarks, and logos—is the intellectual property of SHAYN or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

Disclaimers and Indemnification

All products and services on this website are provided “as is” and “as available,” without warranties of any kind, whether express or implied. We do not guarantee that the service will be uninterrupted, secure, or error-free, or that product quality will meet your expectations. Use of our site and services is at your sole risk.

To the fullest extent permitted by law, SHAYN and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, services, or products. 

You agree to indemnify and hold harmless SHAYN, Klara Luxury Private Limited, its affiliates, and personnel from any claims, losses, or liabilities arising from your breach of these Terms, your violation of any law, or your infringement of any third-party rights.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Miscellaneous

These Terms shall remain in effect until terminated by either party. You may terminate them at any time by ceasing use of the Services and notifying us. We may terminate or suspend access to the Services at any time, without notice, if you breach any provision of these Terms. All obligations and liabilities incurred prior to termination shall survive.

These Terms, together with any policies or rules posted on this site, constitute the entire agreement between you and us and supersede all prior communications and agreements. Our failure to enforce any right shall not be deemed a waiver. Any ambiguities shall not be construed against the drafting party.

Force Majeure

We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, governmental actions, labor disputes, or interruptions in internet or utility services.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Changes To Terms Of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Address: Gujarat Hira Bourse, Gem & Jewellery Park, Pal-Hazira Road, Ichchhapore, Surat - 394510, India.

📧 support@shayn.in
📞 +91 8154801003