We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date to 01-07-2025, and take any other steps required by applicable law.

We collect the following categories of personal information:

· Information you provide directly: such as name, email, phone number, billing/shipping addresses, payment confirmation, reviews, and any messages submitted via contact forms or customer service.

·  Account information: including username, password, and preferences.

·  Shopping data: such as product views, items in cart, or wish list.

· Automatically collected information: like your IP address, browser, device type, geolocation (if enabled), and browsing behavior through cookies and similar technologies.

We use cookies, pixels, and similar tracking technologies to enhance your experience on our website. These tools help us improve site performance, analyze user interactions and traffic patterns, and deliver customized advertisements tailored to your interests. You have the option to control or disable cookies through your browser settings; however, doing so may impact certain features or functionalities of the website.

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

- Companies who support our Site and Services, such as Shopify.

- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

The types of personal information we obtain about you depends on how you interact with our Site and use our Services.

When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

·  Order Fulfilment: To process transactions, deliver your purchases, send order confirmations and tracking details, and manage returns or exchanges.

·  Customer Support: To respond to your inquiries, resolve issues, and enhance overall service quality.

· Marketing & Communication: To send you order updates, promotional offers, newsletters, and product updates or launches. You may opt out of marketing communications at any time via the unsubscribe link provided in such messages. We do not send promotional messages without your consent where legally required.

·  Personalization: To tailor your shopping experience, display relevant product recommendations, and remember your preferences.

· Analytics & Improvements: To monitor website usage, analyze user behavior, improve functionality, detect fraudulent activity, and enhance site performance.

· Legal & Compliance: To comply with legal obligations, respond to lawful requests, enforce our Terms of Service, and protect the rights, safety, and property of Shayn, our users, and the public.

We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. These include SSL encryption, secure data storage, access controls, and routine security assessments. Despite our best efforts, no system is completely secure; we cannot guarantee absolute safety of data transmitted electronically or remotely stored.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by legal obligations. Once data is no longer needed, it is securely deleted or anonymized.

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will promptly delete such data.

Depending on your jurisdiction, you may have the right to review the personal information you have provided to us, and request corrections or updates if any data is found to be inaccurate or incomplete. You may also withdraw your consent for us to use your personal information, subject to legal or contractual obligations. If you wish to access, update, or delete your personal data, or have any concerns about how it is being used, you may write to us at support@shayn.in. We will take reasonable steps to verify your identity and respond to your request within a reasonable time, as per applicable laws.

Your information may be processed and stored in servers located within India or other countries. We will take reasonable steps to ensure that your data is treated securely and in accordance with this policy, including during international transfers.

Our Site may contain links to third-party websites and services beyond our control. Their privacy practices are not governed by this policy. We recommend reviewing their policies before providing personal information.

If you have questions, concerns, or feedback about this policy, or wish to exercise your data rights, please reach out:

Shayn

Address: Gujarat Hira Bourse, Gem & Jewellery Park, Pal-Hazira Road, Ichchhapore, Surat - 394510

Email: support@shayn.in

Phone: +91 8154801088